Service & Co / Repair Assistant (part-time)
Provide excellent repair service and work in a timely manner
Follow Service Co guidelines and work accordingly
Keep Service Co. working area clean and tidy at all times (free from dust and clutter)
Work on different sewing machines to repair/alternate Denham products
Train new repair assistants on shortening, repairing and altering jeans
When needed assist and support Service Co. at wholesale customers, trade fairs, special events nationally and internationally
Responsible for service on the sewing machines
Responsible for stocking threads, fabrics and all products that are needed for operating the Service Co.
Contribute to store performance through proactively engaging customers
Understand the local customer base and meet their requirements in all their dealings with customers
Provide excellent customer service
Handle basic customer complaints and escalates as appropriate
Share ideas and suggestions to help colleagues, customers and store performance
Unpacks orders and replenish the stockroom and store
Fully understands store procedures and raises any issues with Store Management
Reports to store management on Service Co operations and workload/progress
Work hard to ensure that the store is run as efficiently as possible.
Experience with sewing
Fashion education
Retail experience in fashion is preferable, but a passion for people and fashion is essential
Confident with excellent verbal communication skills
Passion for the brand
A passion for customers and exceeding expectation
Understand our brand - where we came from, where we are and where we are heading
Able to work as part of a team and be a role model to colleagues
Create a positive and professional working environment.
In addition to a competitive salary, you will receive extra benefits like travel expenses, 24 holidays per year, company pension scheme, and a benefit package where you can find a wide range of discounts.
Here at DENHAM, we aim to create the best possible workplace for our team. We offer our employees lots of perks and discounts on DENHAM collections. Our team is young, creative and energetic, and we embrace a family vibe … plus, we love to plan a party from time to time!
If you believe you are a suitable candidate, please apply by using the Apply Now !