Customer Service Representative

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Customer Service Representative

Do you want to work for one of the coolest jean’s brands in the Netherlands?

We are looking for an enthusiastic and pro-active person to join the Operations team. So, are you passionate about fashion, service minded and looking for a new opportunity? Then we are looking for you!

Full-time · Amsterdam

In the position of Customer Service your main activities are:

  • Maintaining positive contact, through various channels, with our Dutch B2B customer base and some of our (International) Key accounts at all times.
  • Processing orders and returns.

  • Responding promptly to customer inquiries where you acknowledge and resolve customer complaints.
  • Providing feedback on the efficiency of the B2B customer service process.

As an Customer Service you work close together with almost all other departments within Denham. As a team, together with various colleagues, you make sure all customer inquiries are resolved quickly and satisfactorily.

As member of the Operations team you play an important role in the full supply chain.

Desired Skills and Experience:

  • MBO/HBO education
  • You have a service minded attitude, are problem solving and can multitask
  • Confident to work with ERP systems and have knowledge of Microsoft Office
  • Good command on both Dutch and English (spoken and written).

    What’s in it for you?

    In addition to a competitive salary, you will receive extra benefits like travel expenses, 25 holidays per year, company pension scheme, and a benefit package where you can find a wide range of discounts. Plus our company chef serves amazing lunches.

    Here at DENHAM, we aim to create the best possible workplace for our team. We offer our employees lots of perks and discounts on DENHAM collections. Our team is young, creative and energetic, and we embrace a family vibe … plus, we love to plan a party from time to time!

    If you believe you are a suitable candidate, please apply by using the Apply Now button here below.